Our Favorite is the Dinner & Breakfast also the hospitality demonstrated by the staff was above my expectation.
5/5
Freme Travel, the leading Travel Agency in Brunei Darussalam, is the largest agency in the country. With three branches and a dedicated team of over 120 full-time staff members, we have consistently achieved an impressive annual turnover of approximately $45 million in recent years.
Established in 1971 as a partnership, Freme Travel later evolved into a private limited entity in 1982. Throughout our 51-year journey, we have diligently built and maintained a stellar reputation for providing reliable and professional services. As a result, we are widely recognised as the most innovative Travel Agency in Brunei Darussalam.
Our unwavering commitment to excellence has garnered us the trust and support of numerous prestigious clients in the country. These valuable partnerships serve as a testament to our impeccable track record and the industry’s confidence in us.
At Freme Travel, we pride ourselves on our unparalleled service and dedication to customer satisfaction. We continually strive to deliver exceptional travel experiences that exceed expectations and create lasting memories for our clients
We are dedicated to managing and delivering high standards of travel services to satisfy the expectations of our discerning customers. We achieve this through a commitment to excellence in service and marketing, long-term partnerships based on trust, respect and mutual benefit of both customers and suppliers, continual upgrades in technology, and focus on staff training and development.
At Freme Travel, we are proud to be the market leader in inbound tourism to Brunei Darussalam and the captivating island of Borneo, with Brunei serving as the perfect gateway. Whether you are travelling alone or with a group, our team is here to cater to your travel requirements.
Our Outbound team specialises in creating meticulously designed travel packages that cater to both groups and individual travellers. With our expertise, you can embark on a journey that will leave you with memories to cherish for a lifetime.
Freme is proud to be the appointed agent for Brunei Shell. Additionally, we serve some of the most prestigious corporate and government accounts in the country. Our expertise and commitment to excellence make us the trusted partner for all your corporate travel needs.
Experience the beauty of nature with our Eco Adventure tours to Ulu Temburong National Park, where you can stay at our exclusive Freme Rainforest Lodge and immerse yourself in the wonders of the natural world.
With Freme Travel, your travel experience will exceed all expectations. Discover a world of possibilities, whether you are embarking on a leisurely getaway, organising a corporate trip, or exploring the captivating landscapes of Brunei and Borneo. Trust in our expertise, commitment, and passion for delivering exceptional service.
Experience a world of travel possibilities with our comprehensive range of products and services. From flights, cruises, hotels, and rail journeys to car rentals, transfers, tour packages, and even medical screening packages, we have everything you need to make your leisure travel dreams come true.
CWT (www.carlsonwagonlit.com) is a global leader in managing business travel and meetings and events serving organisations of all sizes in nearly 150 countries and territories. It helps clients derive value from their travel programme in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travellers. Freme Travel Services is an official member of CWT’s Global Partner Network, and also an international partner representative of CWT’s Global Partner Network in Brunei.
The Travelife Partner Award is a recognition of our commitment to social and environmental sustainability. We comply with more than 100 criteria related to sustainability management, office operations, working with suppliers, and customer communication. We are working towards further improvements and we aim to reach the Travelife Certified stage.
Our Favorite is the Dinner & Breakfast also the hospitality demonstrated by the staff was above my expectation.
Excellent Service. Tour Guide in particular was so polite and helpful. Overall Good Customer Service, able activity coordinators and good value for money.
We loved the longboat trip to Ulu-Ulu Temburong National Park, Jungle Trekking and Canoeing.
Very Beautiful!
Enjoyed the arrangement by Freme! Well done! We’re most satisfied. Keep it up!
The friendliness of our tour guide (Min) to show us everything the view from canopy walkway was superb. Rafting was good fun, a very enjoyable experience. A friendly & confident tour guide, tree top walk was great and waterfall visit highlight.
We love all activities and Foods!
Food, longboat tour, and zipline are our favourites.
We enjoyed the canopy tower & Rafting. It was really good and we took a lot of nice photos. Really good Adventure!
We all enjoyed our one-day Temburong trip. The good memories we brought back will stay with us for many years to come. We will not hesitate to recommend our friends to join Freme for this trip.
The whole tour, from the longboat ride to the flying-fox. Everything was fun!
Our favourite is Kayaking and Canopy walking + asking Questions about the forest and Iban culture. With Freme Iban Guides, Their knowledge and attitude make the trip better with Freme than other operators.
The serenity and the guide.
Boat trip into virgin rainforest was spectacular. The waterfalls was really cold & refreshing – freezing!
Atmosphere, Aqilah (Tour guide) was a great host and very knowledgeable, there was no rush and relax. She shared a lot of information, and the explanation was great.
Such beautiful scenery and friendly guides~
The tour is very well organised. It is perfectly planned with lots of activity. We love that it does not disrupt nature & that it is run by local people who are very kind, knowledgeable and accommodating.
After 4 months apart, my husband and I had a wonderful trip to Singapore, Malaysia, and Qatar. Visiting wonderful attractions, great selections of hotels, and accompanied by drivers and guides with great professionalism and human quality. Thank you for everyone’s dedication to their task but also for going the extra mile to look after us each step of the way was fabulous.
Flying Fox and herbal trail are our favourites. We like its slow pace and it is refreshing. We are also impressed the staff can do everything, e.g The Flying Fox
The whole tour was excellent, especially the boat tour, Canopy and Multi-tower activity. The rooms were clean and comfortable. The food was excellent. Personnel were excellent and good service.
We love the temuai(longboats) ride & Morning hill view and everything
I enjoyed the whole day. the canopy walk & I really like the kayaking. All the staff I met and talked to were very friendly.
Our friendly tour guide, Aqilah showed us all the interesting parts of the trip.
It was perfect!
We love Everything, Punctual & Organized
The guide was very patient with our children and showed them how to write the rocks and build rock towers. We loved the kayaking and ziplining, my 4 year old squealed with delight.
The river was beautiful + waterfalls Tour guides were nice & knowledgeable of the area and riddles + food!!
It was great to learn about local Iban culture, including during our herbal medicine walk. The zipline was also lots of fun. Staff were very flexible – particularly in response to the rain, thank you.
Our favourite highlight of the trip is Swimming at the waterfall!
Our favourites are Floating(Tubing down the river) and Riding the longboat.
We love hiking, boating, rock climbing, BBQ, and ziplining. Nice food and very polite and helpful staff.
Excellent package, friendly staff + a wonderful experience that we + the kids will remember for a very long time.
The whole day was excellent! We can’t pick just one activity. The food was delicious and the guide was helpful. The boat was masterfully steered. Everything was awesome!
Longboats + waterfalls are our favourites.
Our favourite is the zipline!
Really enjoyed the Rafting – Longboat, Flying-fox, Abseiling and cooling down in the waterfall. Overall excellent activities and service
We enjoyed everything! Swimming in the river, absorbing the sceneries & clear water during the boat ride. Being on the flying-fox and enjoying the sceneries at the canopy. Keep up the Great work!
We love riding the longboat, Going to waterfalls, and Rafting down the river.
Rafting was the best part for me!
We really enjoyed the waterfalls and the activities at the lodge.
Where do I even begin? The whole trip was phenomenal! From the moment of the briefing, till the very end. Excellent service, my favourite part would be the rafting and reaching the top of the canopy with the trees.
Very kind Tour Guides & Very accommodating staff.
Our tour guide Sufi is five-star!
I really enjoyed the boat trip and water activities. Lunch was very good. The tour guide was friendly and knowledgeable.
The service is really great! Keep up the good work. Very friendly staff. Strongly recommend doing the Rafting when the water current is good. unfortunately, ours is not as extreme as we want due to low-level water current.
Honestly, I’ve been to 154 countries and Zul & Sugu were among the most informative, knowledgeable and professional guides I’ve ever had. Also very personable and relaxed. Thanks to all!
It was all good.. the tour guide Zul and the young one (forgot his name) took really good care of us. I mean the tour guides while we went to the waterfall.. the ones at d lodge also treated us very well.. from parking to intro and explaining guidelines… Overall well done .. good teamwork and the photos of us while rafting is a plus! The facilities and equipment were all good as well… Very nice.. we liked the first waterfall better.. wish we had more time to enjoy with privacy but its ok.. school holidays already.. and maybe we could’ve done the tubing as well next time
We had an excellent day out! Aqilah was very Helpful and Informative~
I loved the waterfall, canopy walk, water activities and THE FOOD!
The flexibility of time no rush on spending time for picture taking, and we didn’t have to stick to the planned itinerary.
Sightseeing and learning more about the rocks and stones in Temburong. It was a safe trip, although there were high elements (canopy walk and obstacles (waterfall).
It was fun & everyone was so friendly. We are sad that we have to leave. Keep doing all that you are doing. You bring joy!
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