Freme Travel will make every effort to operate all tours as advertised.
Freme Travel reserve the right to amend, vary, re-route or cancel when in its best judgment, road conditions, weather, boating schedules, or other circumstances deem it to be necessary.
Full payment is required before the tour begins. In the event of cancellation by guests, an amount of 50% will be charged if cancellation is made within 72 hours, 100% if cancelled within 24hrs as well in the event of “No Show” from the booked date.
Freme Travel may suspend any of its’ tours if its ability to perform is affected by storms, fires, explosions, embargoes, government directives, or any law or regulation or labour dispute, acts of gods such as flood, terrorism, or any other cause which is beyond its reasonable control.
Freme Travel has no liability for any losses, damages, delays, inconveniences, or direct or consequential losses, howsoever caused and whensoever caused, unless due to our employee’s negligence in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the cost of the tour.
It is the customer’s responsibility to ensure that he or she is medically capable of completing the tour and is physically and medically fit to participate in the activities. Freme Travel will not be liable should there occur any sickness or injury. The customer is not entitled to any refund for any part of the tour that is missed due to sickness, illness, injury, or due to other circumstances outside the control of Freme Travel.